Contact Us
At Doraniva, we are committed to providing clear, reliable customer support for our lighting products, including chandeliers, pendant lights, wall lights, and related lighting products.
For questions about our products, orders, shipping, tracking, returns, refunds, payments, or store policies, please contact us using the information below.
Business Information
Store Name: Doraniva
Address:
2 Abbott Dr
Hampton, VA 23666
United States
Email: info@doraniva.com
Customer Support Hours
Monday–Friday, 10:00 AM–7:00 PM (GMT-5)
Customer inquiries are reviewed during our stated business hours.
Response Time
We aim to respond to all customer inquiries within 24 business hours.
Messages received outside our business hours will be reviewed during the next available business period.
How We Can Help
Please contact us for assistance with:
- Product information
- Order status and processing
- Shipping and tracking
- Returns and exchanges
- Refund questions
- Payment questions
- General store-policy assistance
When contacting us about an existing order, please include your order number and the email address used to place the order. This information will help us review your request efficiently.
Customer Support Commitment
Doraniva is committed to providing accurate information, transparent policies, and dependable customer support throughout your shopping experience.